{"id":2521,"date":"2021-09-27T12:17:50","date_gmt":"2021-09-27T06:47:50","guid":{"rendered":"https:\/\/www.crayond.com\/blog\/?p=2521"},"modified":"2022-08-16T18:04:59","modified_gmt":"2022-08-16T12:34:59","slug":"user-onboarding-flow","status":"publish","type":"post","link":"https:\/\/www.crayond.com\/blog\/user-onboarding-flow\/","title":{"rendered":"What Is User Onboarding Flow? A Complete Guide (With Examples)"},"content":{"rendered":"\n

As you have new users, all you gotta do is,
<\/p>\n\n\n\n

\u201cKeep them flowing\u201d \u2060\u2014 be it down the sales funnel or through the product. 
<\/p>\n\n\n\n

You must ensure a smooth experience for your users in every interaction. Their interaction with the product is of utmost importance. This interaction begins with the onboarding flow. This is where users begin to judge your product.
<\/p>\n\n\n\n

\u201cYou never get a second chance for your first impression\u201d 
<\/p>\n\n\n\n

It can make or break your relationship with the users. If you are reading this, you are probably here looking for ways to \u2018make the relationship cherishable\u2019. 
<\/p>\n\n\n\n

Onboarding flow is the right place to start with. 
<\/p>\n\n\n\n

Let\u2019s not make you wait. <\/p>\n\n\n\n

What are onboarding flows?<\/strong><\/h2>\n\n\n\n

Gaining new users is always exciting for business owners. 
<\/p>\n\n\n\n

But this feeling of excitement is not just yours. Your users feel the same way. They have signed up for your service. This means they are awaiting a wonderful experience. 
<\/p>\n\n\n\n

Now it\u2019s anxiety adding up to your excitement! Never let that happen to your users. Initial interactions must live up to their expectations. Your onboarding flows take up this responsibility. 
<\/p>\n\n\n\n

User onboarding flow guides new users through your product. It focuses on laying out different paths for onboarding them. These flows consider the various courses of action in the initial product explorations. 
<\/p>\n\n\n\n

They aim at making the users intuitively delve and accommodate into the product.<\/p>\n\n\n\n

Importantly, flows should ensure that their level of excitement doesn\u2019t drop. They shouldn\u2019t stop midway feeling disappointed about their choice. 
<\/p>\n\n\n\n

If that\u2019s one case, onboarding can begin before the visitor becomes a user. Yeah, you can onboard them even before they sign up. Onboarding flow doesn\u2019t only hold the responsibility of retaining. It sometimes is used to acquire users by demonstrating the value proposition. 
<\/p>\n\n\n\n

Users form opinions about your product based on the effectiveness of your user flow. Ebbs and tides can add beauty to ocean flow, not the onboarding flow. 
<\/p>\n\n\n\n

Take them on a smooth, easy greasy ride!<\/p>\n\n\n\n

Types of user onboarding flow<\/strong><\/h2>\n\n\n\n

Every other product is unique. 
<\/p>\n\n\n\n

The approaches to demonstrate its value differ as well. There\u2019s no single or universal mode here. It\u2019s all product and user-specific. Likewise, the onboarding approaches vary depending on the product\u2019s nature. It\u2019s all upon strategists to come up with the right way. 
<\/p>\n\n\n\n

These are some prevalent approaches. <\/p>\n\n\n\n

Benefits-focused<\/strong><\/h3>\n\n\n\n

It demonstrates the benefits associated with product usage. The focus is on the value the users derive from features. The onboarding flow guides the users in attaining it. 
<\/p>\n\n\n\n

In simple words, it\u2019s all about \u2018Why should they use the product\/ feature?\u2019 rather than \u2018How the feature\/product works?\u2019
<\/p>\n\n\n\n

This flow begins with elucidating a few major benefits. They convey it through crisp copies in 2-3 slides. The flow then takes the user to check out the feature that helps them reap the benefits.
<\/p>\n\n\n\n

Take up this approach when the features aren\u2019t complicated to use. Think in terms of your unique value proposition (UVP). Decide on the key benefits based on your UVP. These benefits should resonate with your user\u2019s needs\/problems. 
<\/p>\n\n\n\n

Don\u2019t over-promise. It might bring them disappointments.
<\/p>\n\n\n\n

Benefits can be used to prompt the users to sign up: self-selling technique. Make the product speak for itself.
<\/p>\n\n\n\n

Look at the Trip.com app. It expresses the benefits in simple on-point copy.
<\/p>\n\n\n\n

\n
\"Benefit<\/figure>\n<\/div><\/div>\n\n\n\n
\"Benefits<\/figure>\n\n\n\n
\"Benefits<\/figure>\n\n\n\n
\"Benefits<\/figure>\n\n\n\n

<\/p>\n\n\n\n

\tFunction-focused<\/strong><\/h3>\n\n\n\n

It emphasizes the core functionalities of the product. This onboarding flow should convey these
<\/p>\n\n\n\n