Managedcare is a versatile platform that allows professionals to coordinate and administrate a variety of healthcare services. Its seamless integration brings out affordability while delivering the best quality. This also translates into a better quality of service and access on the end-user, the patients’ — where they can reliable demand and get treated without any hassle.
Healthcare platforms and services until now have been quite fragmented. Every other solution to this challenge has either caused more fragmentation or brought about unnecessary complications. This also resulted in huge add-ups of time on the patient’s end, who end up getting their urgent care delayed by huge margins.
Our objective was to build a platform economy that solves the above problems and innovates healthcare in general. This platform economy would be a one-stop outlet that every provider can use to not just offer their services but also coordinate/collaborate with others.
Our solution also aimed at digitally transforming age-old paper-based systems that just made everything sluggish and put lives at risk.All of this meant that our solution needed to be advanced, adaptive, and easy-to-use for the end-user.
2 Weeks
Planning + Evangelism
4 Weeks
Design + Evangelism
4 Weeks
Design + Evangelism
12 Weeks
Excecution
Our top priorities were — digital transformation, system intelligence,and adaptive UX. With our product evangelism techniques, we were able to solve problems using personas and drive high efficiency throughout.
A smooth onboarding experience for every persona out there — client, provider, service professional, and service coordinator.
Managedcare as a platform allows different providers to offer their unique services to their clients seamlessly. Every service comes together in a neat, coherent workflow.
The platform allows service professionals to be available at all times for their clients. Tasks can also be automated to ensure continuous, real- time support.
The platform has an in-built calendar that automatically adds activities based on the client’s subscription/persona. These range from appointments, assessments, and so on.
Clients that subscribe to a service are ensured constant and smooth delivery with explicit check-ins and check-outs.
Depending on their persona, every coordinator/supervision gets visibility over different client details to allow for better care and service.
Depending on their persona, every coordinator/supervision gets visibility over different client details to allow for better care and service.
The platform allows service professionals to be available at all times for their clients. Tasks can also be automated to ensure continuous, real- time support.
The platform allows service professionals to be available at all times for their clients. Tasks can also be automated to ensure continuous, real- time support.
Service professionals can interact with clients and share different tips which are facilitated using templates.
Service professionals can interact with clients and share different tips which are facilitated using templates.
Service professionals and service coordinators can recommend any physical product/ equipment and service to clients.
Service professionals and service coordinators can recommend any physical product/ equipment and service to clients.
The platform allows service professionals to be available at all
times for their clients.
Tasks can also be automated to ensure continuous, real- time
support.
After multiple iterations, a platform economy for the healthcare industry was finally realized. This platform will now enable a variety of providers and professionals to deliver their essential services. End-users are quite satisfied with our solutions, especially with our take on the adaptive UX to bring out a unique digital experience for this kind of a problem.