Crayond Privacy Notice
Effective Date: Jan 01st, 2020

Introduction


Crayon’d and its group companies (collectively “Crayon’d”, "we", "us", and "ours") is committed to protecting your privacy. This Privacy Notice (“Notice”) describes how Crayon’d processes Personal Data in its capacity as a controller (i.e. Crayon’d decides what Personal Data is collected and what it is used for) or processor (i.e. Crayon’d only processes the data as per the controller's instructions), as the case may be. It also describes your choices regarding use, access, and correction of your Personal Data.

What Personal Data Does Crayon'd Collect And Why?


Personal Data we collect and process for our own purposes: Collected Data

When you visit our Websites or participate in Crayon’d’s events, Crayond may collect information, which may include Personal Data, from Individuals as set forth below (collectively referred to as “Collected Data”). For the purposes of General Data Protection Regulation (GDPR), Crayon’d shall be the controller for the Collected Data – this means that Crayon’d decides what Collected Data is processed and why.

When does Crayon’d process Collected Data?


Sign-up, billing, and Account information.

(i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number of the Account admin

When you subscribe and sign-up to any of our Service(s), we may collect your

(ii) name and e-mail address when Account admin/Agent(s) provide feedback from within the Service(s)

(iii) unique identifiers, such as username, account number or password.

Subject to this Notice and the Terms, we will use such data, including without limitation, to

(i) Provide you the Service(s)

(ii) Send you communication from the Service(s)

(iii) Assess needs of your business to determine or suggest suitable Service(s)

(iv) Send you requested information about the Service(s)

(v) Respond to customer service requests, questions and concerns

(vi) Administer your Account

(vii) Send you promotional and marketing communications

(viii) facilitate your transactions with other users when you use our Service(s).

Career at Crayon’d

When you apply for an open position by populating the application form, we may collect   

(i) contact information such as name, email address, mailing address, phone number, links to your social networking profiles.

(ii) any other information contained in the resume that you submit to us. Subject to this Notice, we will use such data to evaluate you for the open position that you have applied for or any position that we consider you suitable for at the time you submit your resume or at any later date. Unless you notify us otherwise by an email to life@crayond.com, we will retain such data for a period of 1 year for archival purposes. If you wish to update the data you provided to us, you may do so by contacting us at life@crayond.com.

For the purposes of evaluating you for an open position, you understand that we may internally rate you based on parsing of your resume and your information. If you do not wish to be rated by us, please do not provide us your information.

Events

When you attend an event conducted by Crayon’d, including webinars or seminars, we may collect your contact information such as name, e-mail address, designation and company name.

Subject to this Notice, we will use such data, including without limitation, to

(i) Assess needs of your business to determine or suggest suitable Service(s)

(ii) send you requested information about the Service(s)

(iii) send you promotional and marketing communications

(iv) respond to your questions and concerns.


Public forums, Forms and Newsletters.

When you visit our publicly accessible community forums and blogs or submit any forms on our Website, you should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Further, we may collect your

(i) Contact information such as name, e-mail address, mailing address, or phone number

(ii) Information about your business, such as company name, company size, business type

(iii) A short bio about you to identify you as the author of the post. When you actively subscribe to our newsletters, we collect your e-mail address to share our newsletters with you.

Subject to this Notice, we will use such data, including without limitation, to

(i) Assess needs of your business to determine or suggest suitable Service(s)

(ii) Send you requested information about the Service(s)

(iii) Send you promotional and marketing communications

(iv) Respond to your questions and concerns.

Cookies and Similar Technologies.

We and our third party advertising partners use cookies and similar technologies in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Most web browsers support cookies and users can control the use of cookies at the individual browser level. Please note that if you choose to disable cookies, it may limit your use of certain features or functions on our Websites and services.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other data we collect about you. We do this mainly to improve services We offer you, to improve marketing, analytics, and/or Website performance and functionality.

Analytics.

Apart from the aforementioned information collected by us, we automatically receive and record certain Personal Data of yours when You visit our Websites. This includes device model, IP address, the type of browser being used, usage pattern through cookies and browser settings, query logs and product usage logs. We also collect clicks, scrolls, conversion and drop-off on our Websites and Service(s) to render user journeys in real-time. Subject to this Notice, we will use such data, including without limitation

(i) Assess needs of your business to determine or suggest suitable Service(s)

(ii) Send you requested information about the Service(s)

(iii) Respond to customer service requests, questions and concerns

(iv) For analytical purposes.

You authorize Crayon’d and its service providers to perform analytics on such Collected

(i) Improve, enhance, support and operate the Websites

(ii) Compile statistical reports and record insights into usage patterns. You acknowledge that Crayon’d uses Collected Data, as the case may be, for the aforementioned purposes.

Testimonials.

We may post your testimonials/comments/reviews on our Websites which may contain your Personal Data. Prior to posting the testimonial, we will obtain your consent to post your name along with the testimonial. If you want your testimonial removed, please contact us at info@crayond.com.

Marketing communications.

When you have agreed to, we may use your e-mail address, collected as part of Collected Data, to send our newsletters and/or marketing communications about our products and services. Where you have so requested, we will also send you marketing communications about our third party partners. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the e-mails you receive or by contacting us at info@crayond.com

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from future emails, you can email us at :

info@crayond.com and we will promptly remove you from ALL correspondence.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

Privacy Notice for California Residents

Collection of Personal Information. The categories of personal information we have collected in the twelve (12) months prior to the Effective Date and that we may collect include:

A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers or similar technology; customer number, unique pseudonym or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device;

B) Signature, physical characteristics or description, telephone number, state identification card number, insurance policy number, employment, employment history, bank account number, credit card number, debit card number or any other financial information, medical information or health insurance information;

C) Internet or other electronic network activity information, including, but not limited to, browsing history, search history and information regarding a consumer’s interaction with an internet website, app or advertisement.

D) Geolocation data

E) Audio, electronic, visual, thermal, olfactory or similar information. We collect this personal information for business purposes as described in the above section of our general privacy policy above.

2. Disclosure of Personal Information. We have disclosed the categories of personal information listed in clause 1 above for a business purpose in the twelve (12) months prior to the Effective Date and may disclose such personal information to service providers who support our business provided they do not sell such personal information or retain, use or disclose such information for any purpose other than for the specific purpose of performing the services specified in our contract with them. We do not sell (as the term is defined in the CCPA) the personal information. We collect, including personal information of minors under sixteen (16) years of age, and will not sell it without providing a right to opt out. We have not sold (as the term is defined in the CCPA) any personal information in the twelve (12) months prior to the Effective Date.

3. Your Rights. You have certain rights, subject to certain limitations under applicable law, with respect to your personal information, including:

a) The right to request disclosure of details of personal information collected.

b) The right to request disclosure of information sold (as defined in the CCPA).

c) The right to deletion of your personal information.

d) The right to “opt out” of any sale (as defined in the CCPA), if such sale occurs.

e) The right not to be discriminated against for exercising your rights under CCPA. California consumers may make a request pursuant to their rights under the CCPA by contacting us at info@crayond.com or via mail to our postal address set forth above. We will verify your request using the information associated with your account, including e-mail address and/or Government identification. We will let you know if we need additional information to verify your identity. Consumers may also designate an authorised agent to exercise these rights on their behalf.

4. Where we are a service provider. We may also act as a service provider (as the term is defined in the CCPA). When we act as a service provider, including by providing our services to another company that you interact with, we follow the instructions of the company that engaged us as a service provider and you should directly contact that company if you have any questions or would like more details on how your personal information is processed by that company.

Your Consent

By using our site, you consent to our online privacy policy.

Contacting Us

If there are any questions regarding this privacy policy, the practices of this website or your dealings with this website, you may contact us using the information below:

Makesh Gopalakrishnan
105, South West Boag Road, T.Nagar, Chennai,India
Phone: +(91) 74483 90100
Email: makesh@crayond.com